Three packages. A world of possibilities.
Every Edelia deployment delivers best practice features like disaggregation and similar home comparisons as standard. You can then mix and match from 3 cutting edge feature packages to meet your customers’ evolving needs perfectly. Insightful and proactive customer engagement programmes tie it all together.
Our engaging standard features will delight your customers. Mix and match from 3 cutting edge feature packages to exceed their expectations.
PACKAGE 1 : SIMPLER ENERGY
Make it easier for your customers to manage their energy experience
Simpler energy delivers key insights to help consumers make smarter energy choices with features like proactive management of daily consumption, contextualised actions, tips or goal setting.
The business case :
- Self care through digitalisation
- Acquisition (NPS, differentiation)
- Loyalty
PACKAGE 2 : BETTER HOMES
Enables customers to optimise comfort in their home
Better Homes offers features like automatic thermostat control to stay on budget or running home simulations so customers can see the impact of their actions on their consumption. This package offers deeper insights, flexibility and savings to your customers, while offering new revenue stream opportunities to you.
The business case :
- Cross / Up-sell
- Loyalty
- Customer Intelligence
PACKAGE 3 : HOMES OF TOMORROW
Take your place at the cutting edge of energy
Homes of tomorrow addresses the future of energy, with options to connect EVs, PV installations, enhance sustainability and more. Intuitive interfaces engage your customers around new energy experiences, all in one place.
The business case :
- Cross / Up-sell
- Loyality
- Customer Intelligence
Tying it all together
Even the best customer portal is nothing without a dynamic, personalised customer engagement programme.
Edelia helps you engage customers for the long term by delivering proactive, relevant content to drive business growth and reduce cost to serve.
