agile methodproject management

See how we’re already making a difference

Sowee

CASE STUDY 1

Sowee

Edelia was a true partner throughout our 12-month launch phase, meeting our demanding timeline and tight deadlines by acting as a true business partner and building a close relationship that enabled us to implement action plans quickly and effectively. And the result? Sowee has a real, differentiated and unique service which is now live on the market.

Tiphaine Bougeard

General Manager, Sowee

EDF

CASE STUDY 2

e.quilibre Portal

For EDF, the challenge was simple: to make our customers even more satisfied. How? By slimming down their bills with the tools they need to save energy. e.quilibre has been a real success, with several million customers using it every day, and typical users cutting their consumption by up to 12%.

Gregory Trannoy

Marketing and Customer Experience Director, EDF Commerce

Luminus

CASE STUDY 3

Mijn Verbruik Project

Luminus needed to strengthen its position in the highly competitive Belgian market by enriching our customer offer. Edelia’s solution gave us a unique way to add an additional service to our offer, by meeting our customers’ need to better understand and take control of their energy consumption. With more than 350,000 users, is now a key element of the Luminus digital experience. It has also provided us with new insights to allow us to know and serve our customers better.

Kurt Van Cleemput

Marketing Manager Residential at EDF Luminus

EDF

CASE STUDY 4

Smart Home Project

The Smart Home challenge is to allow customers to synchronize smart objects connected to their e.quilibre portal and offer additional functionalities. We started working with Edelia in 2015, and we deepened our collaboration in 2018 when we signed multiple contracts with connected object marketers.

Melanie Cazes

Head of artificial intelligence projects, EDF

THEY TRUST US

Major players in the energy industry trust Edelia with their digital customer engagement

EDF
ES
Sowee
Edison
Luminus
e.quilibre Portal
EDF ENR
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