energy analyticsenergy platform

Three packages. A world of possibilities.

Every Edelia deployment delivers best practice features like disaggregation and similar home comparisons as standard. You can then mix and match from 3 cutting edge feature packages to meet your customers’ evolving needs perfectly. Insightful and proactive customer engagement programmes tie it all together.

+ 12 pts
80 %
+ 19 %

Our engaging standard features will delight your customers. Mix and match from 3 cutting edge feature packages to exceed their expectations.

digital insights & smarter energy

PACKAGE 1 : SIMPLER ENERGY

Make it easier for your customers to manage their energy experience

Simpler energy delivers key insights to help consumers make smarter energy choices with features like proactive management of daily consumption, contextualised actions, tips or goal setting.

The business case :

  • Self care through digitalisation
  • Acquisition (NPS, differentiation)
  • Loyalty  

PACKAGE 2 : BETTER HOMES

Enables customers to optimise comfort in their home

Better Homes offers features like automatic thermostat control to stay on budget or running home simulations so customers can see the impact of their actions on their consumption. This package offers deeper insights, flexibility and savings to your customers, while offering new revenue stream opportunities to you.

The business case :

  • Cross / Up-sell
  • Loyalty
  • Customer Intelligence
Integrate EV & Manage sustainability

PACKAGE 3 : HOMES OF TOMORROW

Take your place at the cutting edge of energy

Homes of tomorrow addresses the future of energy, with options to connect EVs, PV installations, enhance sustainability and more. Intuitive interfaces engage your customers around new energy experiences, all in one place.

The business case :

  • Cross / Up-sell
  • Loyality
  • Customer Intelligence
MARKETING AUTOMATION

Tying it all together

Even the best customer portal is nothing without a dynamic, personalised customer engagement programme.

Edelia helps you engage customers for the long term by delivering proactive, relevant content to drive business growth and reduce cost to serve.

68 %
12
70 %

WANT TO KNOW MORE ?

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